Chat I'm so fed up

Comments

12 comments

  • Ray

    I thought it was just me but I can’t seem to get the messages to take my response. I hit the enter key and when I check to see if the email has been sent it’s not there. Is this what you’re talking about?

     

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  • Teas & Denial

    I put in a query with support about this three days ago. Chat has always been a bit of an issue but its not working at all now. 

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  • Ray

    Yes, I've sent in 2 queries over the last week with NO response on either one. My only relief is to know that it's not me and I don't have to keep chasing around on the site to see if there's something I missed about using the the chat.  It sounds like there is no real solution. 

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  • Jennie

    The tl;dr right now is:

    If both parties are online, the chat works normally (albeit very slowly).

    If the receiver is not online, then the chat window from the dash will not work -- it generates a 500 Server Error after a 30s timeout. To get around this, you can send them a message from their blog by hitting the chat icon that brings up the "Send Private Message to <blog>" dialog. That will take somewhere between 15-45s before you see the "Sent!" dialog, but that does get to them.

    It's a workaround. Not a good one, but enough to let the person know you aren't ignoring them if you keep missing each other.

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  • wm4afs

    Honestly, even that didn't work for me. I got my hopes up and gave it a try, but it wouldn't send. I'd click the captcha checkbox, hit Send, wait 60 seconds or so, and then it would tell me that the captcha had expired and make me check the box again (and then choose all the photos with streetlights or whatever).

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  • d3b4s3r

    👎

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  • Teas & Denial

    I hope they realise how important the chat feature is...

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  • Michael Gorup

    Teas & Denial:  The bottom line is they don't care.  Check out the thread:  So much for Github.  User Random Guy gives a good explanation as to what's going on.

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  • Top Man

    A good way to chat is in another tab by using this URL:  https://bdsmlr.com/messages

    It is still slow but, allows you to continue working in the other tab while your messages load.

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  • Teas & Denial

    Chat now seems fixed. For me at least. I had a reply from my query to say that the issue had been dealt with.

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  • wm4afs

    I mean... sort of? Maybe? When I click the chat bubble from the main page it doesn't load for me. If I go to bdsmlr.com/messages it may or may not be working, but very, very slowly. Everything takes a long time to load.

    Messages might be sending -- but it's hard to have faith in it, after the last few months. :) I can't be sure if they're really going through...

    [edit] right after posting this, though, I clicked the bubble again and it came up right away. So.... hopeful? Maybe? :)

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  • Michael Gorup

    It's been working pretty good for the last couple of days.  Loading is slow at times, but I can actually chat with more than one person.  At least it's being worked on.

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