Massive Ban

Comments

18 comments

  • MinaHexe

    Well dear Ivy, you're not the only one.

    Several lesbian and softcore themed blogs got banned lastly. In none of them I ever saw photos with women below legal age.

    My blog was not strictly limited to these topics, it also included bondage related stuff and an eclectic mix, but female beauty and mutual sexual attraction featured very prominently. Apparently this was a problem.

    Besides the site's technical issues and the owners' disastrous communication policy, there's been something severely wrong with the content policy: I admit that perhaps among thousands of posts, there might be perhaps a handful of doubtful origin, say, two girls in bikinis kissing each other or holding hands, and perhaps they were 17 at the time of taking the picture.

    I would have had no problem if such an image got automatically deleted if flagged by a user or spotted by some algorithm. Actually, I would welcome a notification about such an automatic deletion, as I then also could purge it from my own collection. Banning an entire blog is too harsh a measure if this doesn't happen regularly. None of the blogs, I saw banned lastly, was deliberately publishing posts with underage people. 

    If a model is neither obese nor wrinkly and uses light make-up, it doesn't mean, she is not already in her 20s or 30s.

     

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  • Jennie

    There is a buggy ban bot running rampant. I had a side blog of mine get banned. I was able to reproduce the bug by creating a throwaway side blog, and repeating the steps.

    Now, in my testing, I did not have any content posted. Zero. I did everything in the Drafts folder. So it was neither a content violation, nor a user flag. I can reliably trigger the ban-bot (I tried on a second throwaway blog to narrow down the range of action). Unfortunately, I don't know all of the triggers or bugs, so I'm treading very lightly, not using drafts, queue, or anything else like that, until I hear back from them.

    I've opened a support ticket, and told them exactly how to reproduce the bug I saw. I fully expect the blog to be restored once they get to the ticket (which might be weeks at this point).

    (If you were logged into a side blog that got banned, you have to clear all data/cookies to get back into your primary blog.)

    tl;dr Their ban-bot has bugs. Open a ticket.

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  • Random Guy

    There is a buggy ban bot running rampant.

     

    I'm not sure that's the case, as I talked with support, they unbanned my blog, then three days later it was banned again.

    I went back and looked at the ticket, and they'd edited what they'd posted and removed the text saying "It's unbanned".

    What they objected to was me Captioning a pic of two naked girls in the back of a car. The caption  was along the lines of "Your daughter is too drunk to drive, she is with my daughter and I am driving them both home, I will bring her to you in the morning".   Pretty shocking stuff right?

    They'd removed their text saying "We've unbanned your blog", and they only left the part where they said
    "Although incest type of roleplay (father-daughter) may not be on our terms, still it is an obscene matter that is unacceptable to be posted on our site. "

    Two women in the back of a car, "too drunk to drive home" . That's obscene?

    I re-opened the ticket, they read it and closed it.

    I opened a new ticket. It has been viewed but remains open.

    It's not a bot, I've talked with them about it, and I quote them

    Unfortunately, we had different rules and regulations and we stand for what we think is morally right.
    One other thing, you might think that the girls you posted are of legal age but still, most of them are borderline minors.

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  • Jennie

    Regardless of your situation, there is also a bot.

    I can run the steps, and instantly get a blog banned - not hours or minutes later, but in the time it takes you to switch tabs and refresh. That's bot behavior, not human moderator behavior. I tried it twice on throwaway blogs with zero posted content after my actual side blog was banned; it's trivial to reproduce.

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  • tom r

    @Jennie - thanks for everything you do for this site. You're about the closest thing we have right now as far as customer support is concerned. I've followed and learned greatly from your CSS tutorials. I appreciate you investigating the ban problem, identifying and duplicating an obvious flaw. I bet it will get resolved quickly as I suspect "support" does read these comments. sorry to "fanboi" but I felt it needed to be said.

    So until the bot problem gets fixed, is there an easy way to ensure my blog doesn't likewise suffer? are there trigger words like "young daughter" or non-consentual acts or something along those lines?

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  • Mr. Kay

    Unfortunately, we had different rules and regulations and we stand for what we think is morally right.
    One other thing, you might think that the girls you posted are of legal age but still, most of them are borderline minors.

    Translation:

    We do what we want but as cowards we hide behind stupid arguments.

    I have the strong suspicion that there have been big personnel changes BTS at BDSMLR and that a few people have gained control and are now establishing BDSMLR as their own personal playground. Policy changes NEED to be communicated to the community but maybe this was done sometime between Jan 2nd and Feb 26th ...

    What exactly is a "borderline minor"? Is AUSA Hernandez-Vega now running BDSMLR? Also: Someone tell whomever is running bdsmlr twitter. How old is too young here? I guess BDSMLR is only allowing 60+-year-olds with DDD tits now because everything below that contains "borderline minors". IMHO they are either minors or they are not.

    I have seen at least a dozen blogs who have been posting actual minors. Yet those are all still up despite them having been reported.

    I have seen at least another dozen blogs who are violating other T&Cs of bdsmlr and yet those are also all still up.

     

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  • Jennie

    Thanks.

    So I hit the bug using pasting  a very long text post, with embedded images and links, into drafts. I don't know the exact parameters that caused it. A shorter post with images did not, nor did the entire text as just plaintext.

    The Queue and the Drafts folders work the same way as the main blog. The main difference is that you don't get a reblog tag added when the post moves from queue or drafts to the main blog (although queued posts do not show as original posts for purposes of Original Posts/All Posts under your "person" icon). They are essentially secondary blogs themselves, so any bot issues in Drafts will almost certainly affect the Queue and the main blog.

    Like I said, I don't know the exact trigger, so I'm not interacting with either the Drafts or Pages until I hear back -- I'm not taking any risks. It's very possible that it is not so much a bug as it is aggressive tuning, or there was some non-printable or embedded tag in my copy/paste that triggered it. I'm sticking to simple direct uploads/reblogs and avoiding all "advanced" features.

    As for keywords, the story did contain the word "teeny" (as in "a teeny bit"), and it also contained the phrase "[back when] she was 16", but since the plaintext did not trigger the ban, I don't think it was a keyword issue. (I wouldn't be surprised if there was a keyword bot, though). It's important to remember that the servers are not in the USA (carefully read the Terms of Service), so American free-speech rules do not apply (where pretty much anything short of a death threat or a confession is permissible). Other countries have different standards for what is acceptable, and the site has to play by those rules. I wish we knew exactly what country the servers were actually in, because that could help clear up a lot of confusion about what is or is not acceptable.

     

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  • Mr. Kay

    Jennie

    I did say this in another thread you participated in but since this one is a lot more active I will say it again here so forgive the redundancy: It looks to me that bdsmlr servers are located in France.

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  • Rawla

    Theory:

    They keep IP logs of who was recently banned, periodically scan new blogs and re-ban those who try to start new blogs regardless of content.

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  • Jennie

    @rawla

    They don't. I know because they said so (8 months ago, i still have the ticket), and a side blog of mine i created for testing after my side blog got hit by the ban bug has not been banned.

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  • Kermit82

    Another theory:

    The disaster occurred when they tried to move the servers, and the new providers jurisdiction is less forgiving, requiring them to turn up the dial on 'inappropriate content'.  Manually policing the site is all but impossible so no one should be surprised if there are ban bots.

    As evidenced by Twitter updates today, staff do read the forums, but I get that they are trying to recover rather than debate, and I think there's enough evidence now with the various fixes we've seen that things are improving.

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  • Jennie

    So my side blog was restored today. I had tripped an anti spam filter. Still don't know the exact cause, but it's either text post + image + embedded link, or I had a non visible embedded html tag in what i copied/pasted. (I don't write on this platform, I just touch up the formatting in drafts before posting.)

    I don't know how aggressive the anti spam filter is, just know that innocent posts can trip it.

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  • N C

    How long did you have to wait for your blog to be restored? 

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  • Ivy

    Update: After 4 days, my blog has been unbanned by the staff. On the ticket they didn't mention the content of any posts, but that my activity was suspicious to the anti-spam bot. (Similar to what Ariella Haverguess says on his last post)

    I haven't used the draft feature for a while, at the moment of the ban I was only sending DM's.

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  • beautyishot

    Same for me. "beautyishot" was banned without any communication and I don't get answers to my questions.

    Maybe the server issues are capacity issues and the want to get rid of non BDSM blogs to fix their issues.

    A ban is a very massive action. Therefore I expect a warning or at least immediate conversation 

    Poor Tumblr was fighting so hard for the title "worst blogging site ever", but the long time leader is now at risk of losing it. They have stupid rules, but at least they are following their own rules.

    Any BDSMLR staff here? Wherever you hide, come out and tell us the secret rules which lead to the massive bans.

     

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  • FckMe2Dad

    While there may be some legitimate breaches of the TOS which were possibly ignored prior to recently, and now have come into the admin's focus, to account for the sudden rash of Banned Blogs, there is also definitely a Bot creating havoc and banning randomly, which as @jennie reports is certainly set wrong, and/or is also buggy. As you can see by the response to me from Admin (below), this Bot is an Anti-Spam filter, and as admitted in their response to me is responsible for certainly some of the seemingly random and unwarranted banning.

    I suggest EVERYONE who had their blog banned, complain (politely, civilly, respectfully) and ask to have their blog reinstated. If enough wrongly banned blogs reach out, the admin will have to reconsider using that Bot as it is. This is another aspect of technical difficulties, but should be addressed immediately. And if it's an anti-spam bot banning, the admins will NOT KNOW unless the banned blogs ask for reinstatement.

    First admin replied with this when I asked for a statement or explanation of the rash of banning:

    "Greetings,

    The reason why there is a lot of banned users is that our support team only sees it just lately.
    We've been busy responding to another complaint last few weeks and did not saw those reported users.
    For the past weeks that we did took care of it the number of reported accounts was climbed to 1000+.
    Hope you understand that we are not banning accounts without reasonable grounds.
    Your two accounts are never been banned."

    Then when I replied at length, urging the admins to remove the two instances of the word "obscene" in the TOS as unfair, non-specific, and value-based, they replied with this:

    "Our anti-spam filters automatically banned users with suspicious behavior such as bursts of follows, being reported and/or making too many reports etc.
    That's why it happens."

    So first they were saying it was a backlog of offending blogs, now it's an anti-spam filter running wild based on too much of certain activity. Too many reports? How many are we allowed?  Bursts of follows? Do we limit new followers to only so many per day/week/month? The Bot needs attention as it's causing havoc, and only those banned blogs, who complain, ask for reinstatement and/or explanation, will bring the problem to the admin's attention. If a Bot, I guarantee that they do NOT KNOW how many blogs it's banning. Only by complaining, and bringing it to admin attention will it hopefully get adjusted/eliminated.

    So I encourage all whose blogs have been banned to report and ask for reinstatement.

     

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  • Jennie

    FckMe2Dad

    Exactly.

    In the corporate world, the bot would generate a list of banned accounts and a total count, and a middle-manager would look at that the number and say "Good work! Your bot banned 1234 spammers this week!" without ever looking at the quality. I think bdsmlr's staff is too small to to fall into that trap, but on the flip side, they're also too small to be able to look at the quality.

    I've opened a Feature Request about the spam filter, to get it tuned better: https://bdsmlr.zendesk.com/hc/en-us/community/posts/360010528780-Overly-Agressive-Anti-Spam-Filter.

     

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  • MinaHexe

    I received a message from bdsmlr:

    Greetings,

    Our antispam features had reacted to flood of messages and flagged your blog. We have lifted the ban and you can log back in.

    However: This is not true. My former blog is still banned.

    If they didn't have time to process the ticket: Understandable

    If there was a real reason behind the ban (I really don't believe so), so be it.

     

    But making false claims of "This has been solved" is simply the worst.

     

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