We know you're a small team. We know that something huge must have happened during the upgrade. Accounts have disappeared. Queues are no longer publishing. Clearing cache and cookies is only an extremely temporary half-fix.
It's all very frustrating, but do you know what makes it even more frustrating? 1 tweet and 1 announcement on the blog since all of this started.
Communication from you would do a lot to increase morale to make up for the HUGE loss of traffic. A lot of us are content creators who've poured hundreds of hours into this site.
We understand that things go wrong. Even if mistakes aren't made, things can go awry. It happens in the largest and smallest of tech companies, but the best companies communicate constantly about the issues. They update their userbase. They make the people who use their services feel valued instead of ignored and neglected.
I hope you read this post as it is intended: We're only asking for 2 things. For things to go back to normal (which may or may not take time. Who knows? you're not telling!), and better communication. In this situation, more than 1 tweet in 4 days would be better communication.
Thanks for listening.
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