We're working on some server related issues. Please read before contacting us!

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Support BDSMLR

We're currently working on some server related issues. During this time there might be strange occurences / some features not working properly / missing. 

Please don't contact us about them for now, we will update when everything should be working properly again.

 

Many thanks!

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Comments

14 comments

Date Votes
  • Kremena
    • Edited

    Are you going to announce when this maintenance of sort is finished ?

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  • Dovetech54

    Please let us know when you fixed your bugs!

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  • Support BDSMLR

    We absolutely do announce when everything is back to normal.

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  • tom r

    thanks for the performance notification and for always being on top of things

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  • Support BDSMLR
    • Edited

    Our pleasure! This particular problem starts to be over now. We're bringing everything back up at the moment and all distruptions should be gone in the next 12 hours. 

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  • PeggingPrincess

    Would you please clarify strange occurrences, what would that involve exactly 

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  • Support BDSMLR

    It was a large scale issue which is starting to be over, we cannot specify as so many services and features were affected. We will update when we can confirm that everything runs smoothly.

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  • PeggingPrincess
    • Edited

    Thank thank you for the response, I put in request about an issue but I’m not sure if it Is somehow  related to this 

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  • thereisnodanaonlyzuul

    I'm getting a "invalid JSON response from server" error when I try to use the mass upload to queue. Is this connected to the issues you've mentioned here?

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  • Support BDSMLR

    thereisnodanaonlyzuul

    Indeed it was. Please give it a go now, should be working again.

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  • Support BDSMLR

    Frustratedemailer698

    We often do just that, however this time it was not possible to do so. 

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  • thereisnodanaonlyzuul

    Working now, thanks!

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  • Emmakendalm

    is this still on going? i've been having issues, not sure if it's related, but haven't heard anything back

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  • Support BDSMLR

    We can finally confirm everything being up and running smoothly again.

    Emmakendalm issue should be solved via ticketing system. 

     

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