Great chunk of archive not showing

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17 comments

  • Official comment
    Support BDSMLR

    We are indeed working on this, apologies about it happening. We're restoring content from the backups.

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  • Michael K

    I copied my Tumblr 11 months ago, and so far all of these photos have not yet been restored. (I'm DevotionalSex).

    The last update from Support was 5 days ago. My big question is:

    Is the restoration still running and thus it likely that the copy of my old Tumblr will be restored?

    If so, any idea of how long it will take to restore the photos from about 11 months ago?

    If you can't restore photos from that far back can you please let us all know.

    Thanks - Michael.

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  • Snidely W.

    Is the restore still running? I'm not seeing much restoration in archives between the end of January 2019 and beyond. If this is all you can restore from the backups, please say so. Thanks!

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  • Support BDSMLR

    Hi everyone!

    Yes. Restore is still running. It will take quite a while unfortunately. We of course try to restore it all and everythign what we can. We also made changes to prevent and shorten the possible backup period in the future. 

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  • James

    Thanks guys, I had the same question. Lots of my back archive are missing, but it's still all around, and just taking ages to restore is it?

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  • Support BDSMLR

    @Mathimat75 we can always run the imports again to get them online ASAP for you as well if you want. In that case please drop us a line via our support and we get it done to you immediately.

    James

    Yes, that's the situation.

     

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  • Michael K

    All the photos I downloaded from Tumblr over a year ago are still missing Mathimat75 - so it isn't just you. 

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  • Kermit82

    There was a server outage a few days ago and some data is being restored apparently.

    I'm missing a bunch of stuff too but fingers crossed the Bdsmlr staff get it back!

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  • Snidely W.

    How is the restore going? I also have large gaps in my archive (beginning at end of January 2019), and I have a few reblogged posts in my Drafts where the picture shows a broken link. Do you think you'll be able to get all or most of the lost posts back?

    Would be nice if you updated every couple of days on the dashboard what the status of the restore is. Your last mention of it was on 1/5/2020, 7 days ago.

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  • Support BDSMLR

    It's still running and there's not much we can update about it. It's a huge amount of data (over 50 TeraBytes) so it unfortunately takes time. We will of course hope to get it all back.

     

    About the Drafts however, it's possible there can be something we cannot restore if the posts were made during the downtime. We have to look into it individually so contact us about that (submit a request from top of this page).

    Thanks!

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  • Snidely W.

    OK, thanks for the update. I was just wondering if the update was still in progress. I've seen some users begin to re-post content "lost" from the crash. I don't want to jump the gun and re-upload something of mine you'll eventually restore.

    The posts in Drafts were created before the crash, so I'll wait before submitting a ticket on that as well to see if the restore restores them also.

    As always, you guys are doing a great job. Thank you!

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  • Mathimat75

    Thanks for updates, Support. Sincerely !
    Please, don't let it be too hazy, my imports from tumblr was a years-running collection...

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  • Mathimat75

    Not sure I still have my import file, or still can get it from tumblr...

    But that would not erase my missing parts, so after your restore operation comes, I'll end up with duplicates all around, right ?

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  • Support BDSMLR

    Mathimat75 nope. We will delete the ones which would be duplicates in that case. We more than likely have your import file in case you have ran it though. Get it touch with our support and we'll take a look.

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  • Mathimat75

    Well... I sent a ticket yesterday... (you call "ticket" the "send a resquest" form, right ? Or is there an option I'm missing here ?).

    I don't know if the archive problem is still "general" and has a reason to last that much, or if, 3 months after signaling it a first time, it's just on my blog ?

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  • Stuffiesandsmut

    @Mathimat75

    I've also thought the phrasing "Send a request" is confusing too...  It should be renamed as "Send a bug report"  or  "Create a support ticket"   .....   why they haven't done this, I've no idea.

    And it's not just you, other peoples archives are still missing.  Lots of stuff still missing. 

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  • Mathimat75

    I filled the request form, bsdmlr answered, and it seems my archives are back, now.
    Yay. Happy puppy !

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