Submit button problem/support

Comments

5 comments

  • Official comment
    Support Bdsmlr

    @Josh Walker, please send us a support request with the image extension and size, plus device and browser you're using so we can take a look!

    You can do so from the top right corner of this page.

    Thanks!

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  • Felm Cyber

    The submit button only appears when the upload is complete. Have you tried with a smaller file?

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  • Kermit82

    I have the same issue.

    what happened was I created an image post then used the 'embed picture' button on the formatting toolbar to insert multiple images into the body of the text.  it then appeared to stop working when I hit submit... in fact it was still saving, but very very slowly, taking a couple of minutes to handle the embedded image.

    I probably cancelled it a few times along the way before I figured out it was still uploading.

    Eventually it uploaded, but now when I try to create a new image post my submit button is gone.

    Hope it comes back!

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  • Kermit82

    I fixed it by deleting my browser cache...

    My theory is that it stores a cookie while an image is being uploaded and if the upload fails or gets cancelled then it can be left in an unsavable state.

    There also seems to be a big difference in save time between embedding an image in a post and uploading it using the button at the top..

     

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  • Support Bdsmlr

    Hey guys!

    Please contact us direct about these issues so we can look into them and get them fixed.

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